Frequently Asked Questions
Everything you need to know about our high-performance cycling gear.
Where is Ornot gear manufactured?
We take pride in domestic production. The majority of our apparel is designed and sewn in California, allowing us to maintain high quality standards and a smaller carbon footprint.
How do I determine my correct size?
Our gear features a performance fit. We recommend consulting our detailed size guide located on each product page. If you are between sizes, we generally suggest sizing up for a more relaxed fit.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges on all unworn items with original tags. Simply visit our online returns portal to generate a prepaid shipping label.
Do you ship internationally?
Yes, we ship to cyclists worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
How should I care for my technical cycling apparel?
To prolong the life of your gear, we recommend machine washing cold on a gentle cycle and hanging to dry. Avoid fabric softeners and bleach, as these can damage technical fibers.
Do you offer a crash replacement program?
We know accidents happen. If you damage your gear in a crash, contact our support team with a photo of the garment to receive a discount on a replacement item.